Level 4 -
Level 4 Housing Programme

  • Virtual Workshops
  • 15-Month Online Programme
  • End Point Assessment (EPA)
  • Tutor Support
  • Workplace Application

Created for senior housing professionals, this programme equips learners with the knowledge, skills and behaviours required to meet the competence and conduct standards. Through focused learning in housing law, customer service and resident engagement, participants gain the capability and confidence to deliver compliant, resident-centred services.

Who is this course for?

  • Housing Officers, Senior Housing Officers, Team Leaders, Neighbourhood Managers, Customer Service Managers and Aspiring Housing Leaders.

About the course

Overview

Our Level 4 Housing Programme is designed for housing professionals to meet the new mandatory legislative requirements coming into effect in October 2026 and comply with competence and conduct standards. 

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