Technical Occupational Entry in Principles & Practice for Pharmacy Support Staff

This qualification is designed for individuals working in pharmacy support roles who want to formalise their training and advance their careers. Fully mapped to the Level 2 Pharmacy Services Assistant Apprenticeship Standard (ST0299), it offers clear parity between the apprenticeship and diploma routes.

Aligned with the General Pharmaceutical Council (GPhC) requirements and relevant National Occupational Standards (NOS), the qualification confirms occupational competence across diverse pharmacy settings, including community pharmacies, GP practices, hospitals, and care homes.

Employers benefit from developing a skilled, competent and compliant workforce, while learners gain a qualification that enhances their professional development and future opportunities.

Subject to eligibility criteria and residency within one of our Adult Skills Fund (ASF) delivery areas, this qualification will be available free of charge to learners.

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Course information

265 hours guided learning

8 months duration

Open Awards Awarding Organisation

Can be taken with or without Selling Over the Counter Medicines

Delivery order

Person Centred Care in a Pharmacy Setting
Roles, Responsibilities and Personal Development in Pharmacy Services
Effective Teamwork and Communication in a Pharmacy Setting
Managing Pharmaceutical Stock (LO1: Understand requirements of own role in relation to managing pharmaceutical stock LO2: Understand pharmaceutical stock)
Managing Pharmaceutical Stock (LO3: Be able to order pharmaceutical stock)
Managing Pharmaceutical Stock (LO4: Be able to receive pharmaceutical stock)
Managing Pharmaceutical Stock (LO5: Be able to maintain pharmaceutical stock; LO6: Know how to issue pharmaceutical stock)
Dispensing and Supply of Medicines and Medicinal Products (LO1: Understand requirements of own role in relation to dispensing and supply of medicines and medicinal products)
Dispensing and Supply of Medicines and Medicinal Products (LO2: Be able to receive prescriptions, LO5: Be able to issue prescribed items)
Dispensing and Supply of Medicines and Medicinal Products (LO3: Be able to assemble and dispense prescribed items; LO4: Be able to complete in-process accuracy checks on prescribed products and medicine)